Privacy Policy

Effective Date: September, 2023

Welcome to Balanced Wellness! This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our website, mobile application, and related services (collectively, the "Services"). By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.

1. Information We Collect

We may collect the following types of information when you use our Services:

Personal Information: This includes your name, email address, phone number, and any other information you provide to us when creating an account or using our Services.

Payment Information: If you make a purchase through our Services, we may collect payment information, including your credit card or payment card details.

Usage Information: We collect information about how you interact with our Services, including your IP address, device type, browser type, pages viewed, and the dates and times of your interactions.

Location Information: With your consent, we may collect your precise location information through your device.

User Content: Any content you submit or share through our Services, such as reviews, comments, and messages, may be collected and stored.

2. How We Use Your Information

We may use your information for the following purposes:

To provide and improve our Services.

To process transactions and payments.

To respond to your inquiries and provide customer support.

To send you updates, newsletters, and promotional materials.

To customize and personalize your experience with our Services.

To monitor and analyze usage patterns and trends.

3. Information Sharing

We may share your information with third parties in the following circumstances:

With service providers who help us operate, maintain, and improve our Services.

With your consent, when you choose to share your information with other users or third-party services.

When required by law or to protect our rights, privacy, safety, or property.

In connection with the sale, merger, or acquisition of all or part of our company.

4. Your Choices

You can access, update, and delete your account information through your account settings. You can also opt out of receiving promotional emails from us by following the instructions in those emails.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe that we have inadvertently collected information from a child under 18, please contact us, and we will take appropriate steps to remove the information.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised Privacy Policy will be effective when posted on our website or app. We encourage you to review this Privacy Policy periodically.

8. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at info@balanced-wellness.ca

Thank you for choosing Balanced Wellness! Your privacy is important to us, and we are committed to protecting your personal information and providing you with a safe and secure experience.